Privacy Policy for ViralSpan

Last Updated: 21 March 2025

Introduction

Welcome to ViralSpan ("we", "us", or "our"). Your privacy is very important to us, and this Privacy Policy clearly explains how we handle, use, and protect your personal information when you visit or use our website at www.viralspan.com.

Information We Collect

We may collect the following types of personal information from you:

• Your full name
• Email address
• Instagram username(s)
• Phone number

This information is collected directly from you through forms or contact interactions.

How We Use Your Information

We use your personal information primarily for:

• Providing customer support and responding to inquiries.
• Improving the quality and usability of our services.

We do not sell your data or share it with third-party marketers.

Cookies and Analytics Tools

We use third-party analytics tools to better understand how users interact with our website. These tools may use cookies, pixels, or similar tracking technologies to collect information about your browsing activity. Specifically, we use:

• Facebook Pixel (for targeted advertising and analytics purposes)
• Google Ads (for marketing and analytics purposes)
• HotJar (for understanding user behavior and improving our website)

You can disable or manage cookies through your browser settings, but doing so may impact your experience on our website.

Data Sharing & Disclosure

We do not share or disclose your personal information with third parties, except as required by law or where explicitly stated in this policy.

Data Security

We take your data security seriously and implement appropriate security measures such as SSL encryption to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for 12 months. After this period, your data is securely deleted or anonymized.

Your Rights & Choices

You have the right to access, update, or request the deletion of your personal data at any time. To exercise these rights, please contact us directly at hello@viralspan.com.

Compliance with GDPR

If you are based in the European Economic Area (EEA), we process your data in compliance with the General Data Protection Regulation (GDPR). You have specific rights under GDPR, including the right to access, correct, restrict, or erase your personal data.

Children's Privacy

Our services are not directed to minors (individuals under the age of 18), and we do not knowingly collect personal information from minors. If we become aware that we've unintentionally collected information from a minor, we will take immediate steps to delete it.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed of updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us directly at:

• Email: hello@viralspan.com